top of page

TERMS & CONDITIONS, DELIVERY, RETURNS & PRIVACY

Welcome to the Farhadfarhoudi.com website terms and conditions.Please read through them carefully before placing your order. By using this website and/or placing an order you agree to be bound by the terms and conditions set out below. Please also read our Privacy Statement regarding personal information provided by you. We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received.

DISPATCH TIMES

All orders are sent by Royal Mail after preparing/ printing and usually dispatched within three days.

We have chosen flat rates for the delivery costs Worldwide

UK delivery cost is £3.50

EU delivery cost is £6.00

US and Rest of the World delivery cost is £8.50

PAYMENT OPTIONS

We accept all major Credit cards and PayPal. If you have paid on your credit card you will only be charged once the goods have been dispatched to the delivery address. We will email you to to confirm dispatch.

If you have paid via your PayPal account, transactions are charged at the time the goods are ordered, when you click on the confirm and pay option. If for some reason we are unable to ship your goods, the value of the items that are not dispatched will be refunded to the original method of payment.

CREDIT CARD VALIDATION

All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorise payment the you will be notified of this immediately at the check-out stage.

In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud.

One of the purposes for which we may disclose your address and postcode details is to check against IMRG Security Alert or any other Fraud Prevention Scheme. At the times where we disclose your information it will remain secure. If you believe your details are incorrect, you may correct those details by following the procedure set out in our privacy policy.

PRODUCT INFORMATION

We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.

All sizes and measurements are approximate, however we do make every effort to ensure they are as accurate as possible.

Goods are subject to availability. All deliveries should be checked immediately. If there are any damages or shortages these must be reported immediately on the same day. we cannot be held responsible for goods being delayed, or any sub-sequential losses incurred once they have left our premise.

RETURNS

We offer a 14 days return policy. You can return your order within this time for a full refund.

We are committed to customer service. If you have purchased any items you no longer require then you can return them for a full refund.

Goods must be in the same condition as they were received in.

PRIVACY POLICY

This website is operated by farhad farhoudi Ltd, and this policy applies to this website only.

we respect our customers privacy so we've instituted policies intended to ensure that your personal information is handled safely and responsibly. we have posted this privacy policy to let you know what kind of information we collect, how it used, and with whom it may be shared.

What information Do We Collect?

  • In accordance with the Data Protection Act 1998 we will use your information lawfully.

  • When you order from us, we collect your name, billing address, email address, and phone number. Your credit card information is held securely by our shopping cat providers, PayPal.com.

  • We do NOT store your credit card information on our website or keep your credit card details in our office - details are held securely in an encrypted format by PayPal.com.

WE may use your information in a number of ways, including the following:

To display products that may be of interest to you.

Information we gather helps us analyse your visit to our website, which enables us to improve our site for future customers.

To  display your shopping cart for 30 days until you check out.

WE TAKE YOUR PRIVACY VERY SERIOUSLY AND WILL NOT SELL OR MAKE YOUR INFORMATION AVAILABLE TO ANY THIRD PARTY

bottom of page